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About

Staffing

With main office in Taiwan, Loop Telecom has a workforce of over 181 engineers, sales representatives, and support staff. To provide optimum product quality and specialized orders, staffing at Loop Telecom emphasizes engineering.

Sales Strategy

Loop Telecom's distribution channels include representatives, distributors, in-country partnerships, OEM agreements with companies wanting to have products sold under their name, and a direct sales force in selected market areas.

Its philosophy is to invest in and partner with well-established companies with reputations for integrity, quality, and after-sales service in their market places. By becoming a faithful partner, Loop Telecom assures a solid foundation for the continued preference for its products.

Production Capacity

Loop Telecom has ample space for expansion. The factory production capacity is currently determined by the automated testing facility used in final quality assurance for completed products. This capacity will be expanded in concert with growth.

After Sales Customer Relations

To respond to customers' needs, Loop Telecom has offices and repair facilities worldwide. In addition to the headquarters location in Taiwan, sales support offices are in the United States, Europe and Australia. Furthermore, a distributor network is established worldwide. Repair facilities, in addition to the factory, are located in the United States and in Europe.

Members of the Loop Telecom Field Applications Engineers (FAE) Department are veterans not only in the application of Loop Telecom products, but also in the interworking with products from other manufacturers. FAE members travel extensively to render assistance in the installation and operation of Loop Telecom products.